By Brazil Stock Guide – Brazil’s aviation regulator restricted ticket sales by Flybondi after the privately held Argentine airline canceled 79% of its flights registered in the country between July 1 and July 27.
The National Civil Aviation Agency, known as Anac, imposed the restrictions through a precautionary order announced Wednesday, according to Broadcast. The regulator cited signs of deteriorating operating capacity and an increased risk of losses for passengers.
Flybondi is now barred from selling tickets to Florianópolis, Maceió and Salvador, three destinations that appeared in its registered network but had not yet been effectively served.
The airline also cannot add destinations, frequencies or other operations to its Brazilian schedule while the restrictions remain in place.
Anac said Flybondi’s ticket sales for the Buenos Aires-Rio de Janeiro route, which serves Rio’s Galeão International Airport, will be suspended from Aug. 3 unless the carrier demonstrates that it has made operational changes capable of ensuring regular service.
Tickets already issued aren’t affected by the order. If a flight is canceled, Flybondi must continue providing passenger assistance and offer either free rebooking or a full refund under Brazilian aviation rules.
The regulator’s inspection also found a sharp reduction in operations and discrepancies between the flight network registered with Anac and the services actually provided.
Passenger complaints have increased over refunds, schedule changes, assistance after disruptions and difficulties reaching the airline’s customer-service channels.
The restrictions may be reviewed or lifted if Flybondi shows that it has restored operational reliability, provided adequate passenger support and complied with its regulatory obligations.
Flybondi didn’t respond to Estadão’s request for comment before the original report was published.
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