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Brazilian Court Orders XP to Refund Investor Over Structured Product Linked to Ambipar

A São Paulo judge ruled that inadequate information provided to the investor invalidated the transaction, raising questions about financial intermediaries' disclosure obligations.

XP Inc

By Brazil Stock Guide — A São Paulo court has ordered Brazilian brokerage XP Investimentos and Banco XP to jointly refund R$74,500 (approximately $14,000) to an investor who purchased a structured financial product linked to Ambipar, a Brazilian environmental services company.

The ruling, issued by Judge Rodrigo Gorga Campos of São Paulo’s 6th Civil Court of Jabaquara, found that the investor had entered into the transaction based on materially incorrect information, according to Valor.

The judge ordered the investment contract to be annulled, citing what Brazilian law defines as a substantial mistake affecting consent — a legal principle under which a contract may be invalidated when one party agrees to its terms based on a fundamental misunderstanding of the transaction.

The investment involved a Certificado de Operações Estruturadas (COE), a Brazilian structured investment product whose returns and risks depend on the performance of underlying financial assets, market indicators or credit exposures.

Focus on XP’s Disclosure Obligations

At the center of the dispute is the information provided by XP when the product was sold, rather than the conduct of the company to which the investment was linked.

The court’s reasoning focused on whether the investor had received accurate and sufficient information to make an informed investment decision.

Under Brazilian law, financial intermediaries have obligations regarding transparency, suitability and the disclosure of risks associated with investment products.

Financial institutions are not automatically liable for losses arising from ordinary market or credit risks. However, they may face liability when clients demonstrate that investment decisions were based on materially incorrect or inadequate information.

In this case, the judge concluded that the deficiencies in the information underlying the transaction were sufficient to invalidate the contract and require reimbursement. The ruling is a first-instance decision and remains subject to appeal.

Implications for Financial Intermediaries

The case draws attention to the responsibilities of Brazilian brokerages and banks when distributing complex investment products to retail clients.

Structured notes such as COEs can involve multiple layers of risk, making clear and accurate disclosures particularly important for investors assessing potential returns and losses.

The central legal issue is whether a financial intermediary fulfilled its obligations when recommending or selling a product, regardless of the performance of the underlying asset.

The decision does not establish an automatic right to compensation for other investors holding similar products. Any additional claims would depend on the specific contractual terms, disclosures and circumstances surrounding each transaction.

Nevertheless, the ruling illustrates how disputes over the distribution of complex financial instruments can expose intermediaries to legal liability when courts identify material shortcomings in the information provided to clients.


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